The ease of use when it comes to managing our projects makes this software very user friendly! I especially love that we can create new reports in minutes instead of weeks or months with other programs out there. It's not perfect - but has so many features you won't need them all at once. If your looking for something simple then look elsewhere because they have some more complex options as well. They do offer training courses which are helpful if needed. We've been able to keep up to date records on each job site without having to rely solely on paper documents anymore.