I like that they have excellent customer service! They are always willing to help with any issues or questions you may be having in regards to your account/hosting services at all times of day, every single time we contact them about something (even when it's not related) their response is quick & friendly!! We've been using this host for over 7 years now - so far nothing bad has happened nor anything really outstanding either but honestly who would want negative experiences? Nothing as such yet anyway.
Their support team works hard everyday ensuring everything runs smoothly from our end too theirs which makes life easier especially during busy periods. Hosts many different types of websites including wordpress sites etc along w multiple domains hosted through various sub-domains within each domain also email accounts via roundcube webmail plugin installed on one server then another and.