Despite DEFUNX's wide variety of goods and professed dedication to satisfying customers, I have recently had a negative encounter with the company. From a company that markets itself as a one-stop-shop for health and fitness, I anticipated more as an advanced user. Although they had a wide variety of goods, I had trouble locating what I needed because so many of the things were sold out. In addition, there wasn't enough variation in the alternative medicine aisle, and the health care products were of poor quality. The lack of responsiveness and ineffectiveness of the customer service team only made things worse. It required multiple tries, and the responses I finally got to my questions were vague and unhelpful. Shipping took a long time, and there was no way to get my purchase faster once I placed it. My order took weeks to arrive, and I received very little information about its progress from the business during that time. Despite their cheap prices, DEFUNX is not recommended because of their poor selection, low quality, unhelpful customer service, and lengthy delivery times. In my view, there are other, more trustworthy online stores for health and fitness products.