The flexibility of their team to adapt themselves according to our needs was amazing! They were always available for us when we needed them or had questions about how they could improve something that wasn't working as well with customers' expectations/needs etc.. We worked closely together over several months until it felt like an extension off my own office (which I loved). It's been almost 2 years now so not sure what happened but somehow things went sour between me personally & client which led her into taking down all pages from site - this included portfolio section where she used images taken by myself during previous projects!! This left many clients without any way to see past work done before leaving agency :(.