I've never been sent anything like this before. I got 2 of these for my kids for Christmas (yes I've been writing for so long). I didn't like the first 2 and sent them back. They only had one left so I got the last one (I didn't think it would be a problem) but that was just the start. I'm also buying another one (which was DELL). Dell was good and still works well. When I received the 16GB Exynos 5 dual-core Chromebook, it looked like it was made out of junk (NO JOKE). I had to call them and complain and they wanted me to pay for a refund. I told them there was no way. I sent them pictures and they couldn't believe someone would sell something like this. If I were you I would NEVER buy or do anything like this here. DO NOT BUY THIS!
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