I love Luminara candles and have a ton of them that I mostly buy from QVC and those have always come in great shape. I saw these burgundy slim pillars on Walmart which are not offered through QVC so I decided to buy them. I bought 6 total, two each of the 4”,6” & 8”. The first 4 showed up and came in individual boxes. I could tell the boxes had been opened prior. When I checked out each candle all 4 where marred and scratched up significantly. I think I received returns by the state of them.They looked pretty bad, like candles that had seen better days. All four went back and I cancelled the last order for the remaining two. It’s too bad because I love the slim pillars and the burgundy color was really pretty. I was told I would not receive my refund of $200 for all six candles for 30-60 days! This was a huge disappointment and super frustrating as I had ordered them for a Christmas present! I will stick to ordering my Luminara candles from QVC from now on which has good customer service!
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