I think that this product has helped us to grow because it gives you access anytime, anywhere without spending money or having problems with your internet connection when working remotely at home from another country! The only thing i would change (and maybe they could improve in future releases) there are some glitches which can be frustrating if not fixed quickly enough but most of them have been solved since 1 month ago so no big issue now anymore..
I worked with Greg, who was my supervisor in this matter - he's very professional business man; He took his time to explain things we needed know about each process (such an application form); His team helped us throughout all phases of project implementation from design development and execution via reporting back up until final conclusion report writing phase at handover stage after successful completion!