I am writing this review after owning the product for 13 months. It offered fast Wi-Fi and wired speeds, as well as a long range (completely covering my 2,000-square-foot two-story house). The initial setup was also quick and easy. Shortly after setup, some, but not all, of my devices (wired and wireless) started having internet connection issues. Simply turning the router on and off solved the problem. every time. This happened about once a week for the first few months, and it wasn't so severe that I felt the need for further investigation. However, over time, the problem became more frequent. My phone and laptop would have had great internet access, but the TV had connection issues when playing Netflix - again, restarting the router fixed the issue, but it got frustrating. About 9 months after owning it, it became a daily occurrence where I had to cycle my router to stream Netflix on my TV or play online games on my Xbox. Two support calls and hours online at Netgear and other forums. , with firmware updates and full resets on the way - the problem has not gone away. A bit on the tangential side, but I wasn't really a fan of Netgear's customer support. The product warranty is 1 year, but only 90 days of "premium" phone support. To get support you have to create a support ticket, then you will get a case number and from there you have to call the support service. Well if after 90 days they tell you that your 90 day premium support has expired but they are willing to work on your "just this time" issue and then advise you to use their premium phone support gain weight. Their other support options are to go to their forums. When it worked, this router worked great and I was very happy. It just wasn't working as often as it used to, it was very frustrating having to restart every day and having just switched to an Ecobee thermostat I didn't want to have those issues anymore. I just bought the Linksys WRT AC3200 Open Source Dual Band Gigabit Smart Wireless Router with MU-MIMO, Tri-Stream 160 (WRT3200ACM) and I love it - no problem. I don't think I will ever buy or recommend a Netgear product again.
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