Separately, about the online store Samsung, here is the total package: 1. There is no way to track the order using the ID that was provided. A notification indicating that such an order does not exist will appear whenever the order identifier is copied into the search form. Despite the fact that it is, it was transmitted by email. In support of their argument, they stated that the search could only be conducted with the assistance of experts - hemorrhoids out of the blue. 2. After two days, I had to phone them personally to confirm the order because they did not call. 3. When I called the Samsung call center to confirm the order, they started searching, confirmed my order, and then they told me that the delivery date of the order the next day was impossible (the one indicated in the basket when buying and when specifying my address). They said that I would need to call myself with the courier service and coordinate the delivery (!) as soon as the invoice number for the order appears. 4. When I called the Samsung call center to cancel the order, they told me that the delivery date of the order the next day was impossible. Okay, so I adjusted my plans for the initial delivery date to wait until a different time, and I started looking forward to receiving the invoice number. But in the end, before the invoice had even appeared, the courier service called me the next day to let me know that the order would be delivered on the original day (and not as they indicated in the call center, i.e. they were not coordinated with each other in any way), but I altered my plans in order to accommodate this. The messed up call center made no sense to me at all. Because of this, I had to spend an additional two days determining when I needed to be at home in order to receive the delivery of the order.
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