I like that it is easy for my team members who don't know how or have never used any type of project management software before! It has been very helpful as far back tracking issues/changes made during meetings etc., also great when you're not able too be at your desk all day long which can happen sometimes where there are no other options available (i'm currently working from home). There isn’t much i dislike about this product but if anything maybe some training would help people get familiarized faster? The biggest benefit we've realized sofar was being better organized dueo our abilityto track everything via one platform insteadof having multiple apps open up constantly throughout different platforms suchas emails & slack-which helps us keep things streamlined overall.