The best part about this service is that it works in conjunction with your existing antivirus software, so there's no need to purchase additional protection. It also has an excellent customer support team. There are some features I would like to see added to the product (i.e. anti-spyware) but overall I'm happy with the service. Retail Network Security Solutions offers retail businesses an effective way of protecting their computers from viruses, malware, spyware, etc., without having to pay extra for a separate antivirus solution.