Update: The company replaced it and the second one works fine. I took it out of the box and it came preloaded which was good and I had high hopes. I blew off the small storage pouch and pocketed it to charge as instructed. It will not charge. The light doesn't come on, which is a universal sign that he's dead. I used the cable that came with it. I'm sad. I would have contacted the company before writing a review but there was no way to contact them listed in the attached documents or on their Revain page to give them 1 star.
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