The ease of using this software is wonderful! It makes things so easy that as an administrative assistant I can keep track of everything in such great detail without breaking out my day book or having paper files lying around everywhere.
At times when we are doing two separate projects at once it would be nice if there was some way more info could pop up next to each other but not have them interfere by overlapping which sometimes causes confusion due to seeing too much information at once. This program has been very helpful within our office because we don't have time to do double duties anymore (ie answering phones during meetings). We used to spend hours typing every appointment into Outlook manually only to find errors after they were made; now those mistakes never happen since these tasks just fall right off onto setmore's shoulders.