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758 Review
47 Karma

Review on Acquirent by Carlos Alston

Revainrating 5 out of 5

Great customer service, consistently available and knowledgeable

The team at acquirenent are always there when you need them with good advice! I can’t say enough about how helpful they have been over my 5 year tenure here!! If only all clients were this responsive - that would be awesome.

img 1 attached to Acquirent review by Carlos Alston

They do great work from start-to finish (customer onboarding/sales training). It is hard sometimes not having someone local who understands your business culture & process flow because it does take time get used too their ways or know what questions will help us grow faster than others might ask :) We currently use several different CRM solutions which has made managing customers more difficult since each solution requires specific sets features etc.. This helps keep everyone informed via email updates instead relying solely off manual entry by myself once per day into one system vs multiple systems makes things easier overall.

Pros
  • Easy to understand layout
  • Great support staff, easy access for account managers
Cons
  • Some little things