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1 Level
806 Review
51 Karma

Review on FCM Travel Solutions by Jose Brunson

Revainrating 4 out of 5

Excellent Customer Service - Professionalism

I have worked with many companies across different industries including hospitality, retail and education however FMCG is by far my favourite! The team are extremely professional and always go above and beyond for their clients.

img 1 attached to FCM Travel Solutions review by Jose Brunson

It's such an enjoyable environment to be part of that you never want it to end! There isn't much at this time but if there was please don't hesitate to get in touch as we're constantly growing and expanding our services within the UK market. We use fcm to manage all aspects of our customer journeys from initial enquiry through booking, payment collection & ensuring they receive their product or service in good condition. I like that they are always available for us no matter where we need them or what time it is there! They help me with all my questions about our trips whether its booking flights/hotels etc so i can focus more on other things during these times when im at work :) Nothing really but just how helpful their staff have been over many years now! Would definitely recommend if you're looking into using this type o firm as well would be great also because u get discounts from hotels through fcm which helps alot.

Pros
  • Very personalised approach
  • Great quality feedback
  • Good turnaround rate compared industry standards (10 days)
Cons
  • More information should come back faster