Quick response time when we have questions or issues with our tracking software! Easy set up once you log into their website; no more needing an IT person there all day long while getting things setup/configured correctly!! Seems like they are always adding new features but I do not hear about those until after launch which can be frustrating at times if its something that would help us out alot sooner than later..
Tracking packages through UPS / FedEx etc has been great since using Omnipost's product - so far nothing really negative here except maybe sometimes having slow updates during peak traffic periods where other companies update faster could improve performance? Great customer service too whenever needed via email support@omnipellegianceinc.