The best part is that I can get all my data in one place instead of having multiple services for each project which makes it easy to track progress across projects at once time! Also its very user friendly with good documentation so there's no learning curve here as well.
Nothing really comes out when i want some changes done or something like this but they are always willing to help you if needed by giving suggestions about improvements etc. Overall runecaster has been great experience because everything seems streamlined hence not much downtime compared to other tools/services where things tend break down after sometime due to lack of maintenance from their side. It helps me keep tabs on how many instances have crashed and what needs attention next week along with getting alerts whenever any instance goes offline without prior notice.