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1 Level
1351 Review
26 Karma

Review on Email Response Automation by Andy Edwards

Revainrating 5 out of 5

Easily integrate with Salesforce and other platforms

The ability for it connect seamlessly into our marketing automation platform is great! I don't have any dislikes at this time but would like more options when we are in an outbound communication loop (call center or sales). We've been able use ERA as part of Marketing Cloud so that has made setup easier than if you were trying do all from scratch yourself which makes sense since they provide most everything needed already built-in within their product/platform itself - just need some training up front then get rolling!!

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Pros
  • Ability to see analytics about engagement rates
  • Good support service available through HubSpot customer success team via email, chat etc.
  • Easy access back end data management once set correctly with your tags & filters
Cons
  • Almost everything is ok