I like that it is very simple to use for my small business because not all software can fit in such as this one! It's easy enough so any employee at our organization could be trained quickly with little time needed from me or management team members (if they are willing).
The interface looks somewhat outdated but still works well if you know what buttons do which functions etc.. Overall great product!! Nothing really bad about schedule ease aside form its price point being quite high compared too other similar products out there including cloud-based solutions where free trial options exist/are offered by most providers nowadays - even though we're paying monthly fees through ACH transfers these days anyways :).