You only receive the top half of the head, not the bottom which snaps loosely onto the razor. This upper part is connected to the lower part by three anchor points. What I have doesn't snap down at all. This is a loose connection that often comes loose when shaving. Hard to believe that this is an original spare part and not a cheap fake. But let's face it, these razors aren't what they used to be. Not even close. You are the cheap shy niece of doo doo. Despite this problem, I've only had him give me a good shave for about a week and it's getting worse. From now on I'll just stop by Costxx to make a good buy, throw away what I have and plan to change my shaver every year, which is probably what Philips expects of you. Tried fitting replacement blades, foil and plastic retaining rings into my old head which actually snaps in at the bottom, all looked fine but when I turned on the shaver something was clearly wrong. So don't try.
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