I love how easy it was for me as an owner of my property (The Fountains Resort) using this software! It has been so helpful in managing our online business with all reservations that come through both directly from us or via third parties like Expedia & Travelocity etc..
The reporting options are very limited but we can work around them by writing custom reports which makes up most cases where you want some additional insight into your web traffic data points - eCommerce revenue breakdowns/channel mixup analysis would be great too if supported somehow within their platform? Overall not much dislikes about MBUs product except maybe minor UI changes here& there could make life easier at times especially when working remotely across time zones though overall i am satisfied enought wth what they have delivered thus far!! Have managed many other properties over last few years without.