Ordered this for my daughter's birthday and she just opened it. Soak your feet in water like he says. Very slight tingling. I tried the same. On the highest level. Try putting batteries in the remote control, it won't open. junk for a lot of money. She is in trouble and has to use the remote control. But it works very well with or without the remote control. I'm 77 years old and I spent my Social Security on it instead of buying groceries hoping it would work for them. It's not good to lie to old people. Karen Suza
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