Better than damage from crushing or metal loop tools, but FIRST YOU MUST EXTEND REALLY WELL! If you are one of those people who open and use immediately, you will be disappointed. IT WORKS BUT YOU MUST 1. Charge fully first. 2. Take off your makeup and steam up! Real steam! For real. 3. Use on chin, nose and forehead first. 4. I suggest using 3 times a week for the first time. (Initially 2 times a week if you are sensitive). USE ONLY THE MINIMUM SETUP! 5. Keep moving! DON'T, DON'T! Just don't stick to the area. Be careful around cheeks, eyes and lips! 6. Wet your face and rinse your face with cool water. It's in that order. To be honest I hated this product at first. Thought it wouldn't work. It gave my husband a hickey on his cheek in a nightmare but I found out! Love it!
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