The best thing about this application is its ability to integrate with other applications such as Shopify, WordPress etc. I also like how easy it is to use since there are many tutorials online for beginner users who want to learn more about using RelayMark. It's not free but they have some great add-ons which can help you get started at no cost. We've been able to automate our customer service process by being able to send emails automatically when customers contact us via social media or email. This has helped reduce time spent answering questions from customers and helps ensure we're always available whenever someone needs support!