The HiveHR product is user friendly, the ability to create multiple templates to meet different needs for employee data is amazing! They are always very responsive as well. The biggest issue we have is that it's almost impossible to train new users how to navigate their system. We need more training resources to help teach them how to use the software. This was a great fit for us since our previous software was limited and outdated. The ease of use as well as all of the options available for training and development has made this solution perfect for us.