Easy to use, great customer service! I am very impressed by what they have done for us so far- we are excited about working through our implementation process together which has been smooth thusfar as well!! We love that it will be integrated into Salesforce; this streamlines how information flows from one system (Netsuites) directly in line w/ all of my CRM data points already within there.- easy access during events & meetings too - saves me time when needing quick answers or help solving issues along their lines.