We use cosmodog to collect pet information from our clients, which means that they provide data we can analyze for trends as well vet recommendations/stats if needed or wanted (which is why I've been using it). Their customer service was great when something came up with my account; their tech support team knows what's going wrong in each app so fixing things has never taken long! This isn't always true of all software companies out there but this one really deserves more than 5 stars because every time you have an issue your problems are resolved promptly at no cost!!