I like how easy it is to use! It's super simple to get started with. The dashboard is great and makes it so you can see everything that's going on in real time. You can set up rules so that certain things only happen at specific times of day or week. We've been able to automate our processes with Microshare.io and have cut down on errors and manual work. We've also realized additional efficiencies when it comes to our billing process. They were very responsive and helpful during our implementation. There is nothing I dislike about Microshare.io. Great product and fantastic support team. Automating our billing process has made a huge difference. Our accounting department used to manually enter invoices into Quickbooks every month. This was taking a lot of their time and we realized they could be doing more productive things while we automated this process. The ease of use is very apparent when you first start using the software. I have been able to set up all my devices so that they are accessible to others easily without having to ask them to download an app. There is nothing really that I dislike about this product. It has made it easy for me to share information with other people in our company and allows me to do so in a secure manner by creating unique passwords for each person that I want to access the information from.