I like their customer service, they are very helpful when you need help with anything! They also have great tutorials for new users to get them started quickly as well which is awesome too because it makes things so much easier if there's something that confuses me or i'm not sure about how some of these functions work in general (such an FTP). It would be nice though maybe just adding more features than what we're currently using but still keeping everything else mostly intact from our current setup/plan? We use simbas site builder mainly due its ease-of -use feature since most people who know nothing at all can pick up pretty easily without having any issues whatsoever while learning themselves through trial & error methods etc..