The best thing about this software it's all in one place, easy of use (even if you're not tech savvy) and has everything you need at hand! I don't like having two apps open up just because i'm using an app other than Kennelmate. It would be nice if there was some sort of integration between these programs so i can access my accounts from both places without logging into each separately. If anyone isn't familiar or used to computer technology then they may have difficulty setting things up correctly but once set-up its very simple to navigate through their website/apps etc as needed. Keeping track of our dogs health data which allows us to make better decisions when purchasing food treats ect.. We also keep records of how many days we are away from them allowing me to get more work done while spending time visiting with them every now and again :).