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1 Level
1297 Review
46 Karma

Review on Watermelon by Kevin Hawkins

Revainrating 5 out of 5

Great customer service and excellent platform

The best thing about this tool was its ease of use which allowed my staff members easy access into it without any training or assistance from me! I think that they should provide more options like having an option where you can have multiple accounts open at once so we could easily look up who had what tickets as well.

img 1 attached to Watermelon review by Kevin Hawkins

Also i would love if watermelons system showed when people logged onto our website because sometimes clients didn't remember how long ago someone did logon before them but now using WATERMELON makes sure no such issue happens again!!

Pros
  • Very helpful program to keep track with all your issues/tickets in one place instead of going through emails every time there's something new coming across.
Cons
  • Zero