I bought this for my office and it works fine. Written documentation is short, so be sure to check out the included DVD and go online to download more information if needed. If that doesn't work, check the dipsticks. My office manager found it wasn't charging. She hasn't read the instructions, and the problem is that the kit needs to be placed correctly on the stand - there's only one way or it won't charge. Comes with good accessories and carrying options, durable, looks like it. lasts a long time, the voice quality is very good, the speaker is also very good. Great product, good price.
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