I have bought products from V4INK before and was very satisfied. This drum/toner cartridge assembly was installed in July 2017 and worked great for about five months of daily use, but then the drum assembly failed and left toner on some printed pages. I contacted the seller directly through the Revain utility and received a response very quickly. After I described the problem, the seller immediately sent a new photoconductor, which was installed and works great. I know from the Brother User's Guide that there are many print quality issues stemming from drum issues. Therefore, it is clear that this part can fail from time to time (even if you buy much more expensive Brother branded equipment). . I am very pleased with V4INK's quick and efficient response and no questions asked replacement item.
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