I like that this software can be used from anywhere at anytime, it has multiple ways of communication (email, phone call, chat) and is extremely user friendly. It's still in its early stages but I think that the future looks very bright. If you are looking for a product that will help your business grow, look no further than Wercsmart. We have been able to reduce our safety costs by over $20,000 per year. Easy set up, simple navigation &ltd friendly layout for my client who are in retail goods business where I am helping them comply with their legal obligations under EU regulation No 1275/2011 (RIDD).