I have used this product for several years now, as well as my colleagues.
It has been helpful to maintain all of our client files in one place. There is nothing that we dislike about it so far! We love how organized everything looks once you get into your folders/subfolders within these applications / programs (Excel). This software was very easy to learn when setting up initially but still allows us access if needed with new users who come along later down stream after using some other application or program.