It is very helpful for me as I can keep track of my work, progress etc in one place without having multiple files or applications open at once! The ease-of use makes this program user friendly even if it has become an integral part of our business process now. There are no major downsides but sometimes there may be some minor issues that tend not to affect day-to-day usage though they aren't really serious either (or maybe just have different software versions). This doesn’t seem like something too big so we will probably continue using them until new version comes out where hopefully things won’t get worse. Keeping all documents regarding the whole project together which helps with quick access when needed from anywhere/anytime - also gives us more detailed insights about what needs done next.