I love it because of its ease to use, has a lot of features and allows me to keep my records up to date! It is relatively easy to set up and navigate. It does not have all the bells and whistles that other platforms have so if you are looking for such things this probably isn't the one. If you do like what you see at first glance than don't hesitate to give it a try. I am able to keep track of every booking at my place in order to ensure each client receives the best service possible. No other platform offers that ability! I love that we can send in our information so easily and they are able to have it ready when we get there. It's very easy to use and the customer service is always great! I wish there was a way to do more with the photos of what customers see. Sometimes it doesn't let us upload many pictures at once. Other than that, everything has worked really well for us! We've been using them now for almost 2 years. They are great with any issues or questions that arise during our travels.