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Nicole Soto photo
Egypt, Cairo
1 Level
501 Review
0 Karma

Review on Kitchener 9-inch Electric Meat Slicer - Ideal for Deli, Bread, Cheese - Stainless Steel Blade - 120VAC Belt Driven by Nicole Soto

Revainrating 4 out of 5

The company's response to the initial challenge was excellent.

The first item had a problem that I was able to find myself. It is possible that a spring clip holding the brush firmly to the motor armature became loose during shipping. I contacted the company to ask permission to fix it myself as long as it doesn't void the warranty. I expected to mix up the packaging box and wait an extra time; maybe you'll post a photo or something. Instead, they sent me a brand new one with no delays, arguments, or additional questions. They didn't even want to return the old one. Absolutely the easiest product exchange/return I've ever experienced, especially considering it wasn't just a $10 product. The new one worked perfectly. I repaired the original and gave it to my mother. Both work fine. I would do business with this company again anytime.

Pros
  • Quick Change
Cons
  • Short Guide