The ability that it gives me so much more information about my supplier than I have been able to get from any other source in China! This software has given us access into our customers' factories which we could not do before due to lack of trust between companies/customers AND language barriers (Chinese). All this without having someone go out there with their eyes closed or being paid by them - just using what they are doing naturally when talking business together as friends would be best way i think but can't say because no one else uses such program yet where i am at least haha!! We use only part numbers now instead of full names since its easier for everyone involved plus if customer changes something like color then everything will update automatically too unlike typing up new order again everytime.