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1 Level
1289 Review
43 Karma

Review on eWORDofMOUTH by Reginald Pitt

Revainrating 5 out of 5

Great program for creating customer service tickets!

I love how easy it was when creating new cards with different colors or designs! It also made things so much easier during customer service/customer questions because they are able see exactly what you were talking about instead of having me go back over my notes each time we talked through something.

img 1 attached to eWORDofMOUTH review by Reginald Pitt

Having more flexibility in design options would be helpful too - maybe even an option that allows us to create our own logos? But like i said above this program has really helped out at work as far as efficiency goes while giving better control!

Pros
  • Great for tracking phone calls, meetings & follow ups
  • Easy use interface.
  • Wide functionality within one user system (all functions available from same platform)
  • Fast performance times compared other programs
Cons
  • Some cons