The best thing about this software is its ease of use, it works very well with all our other security devices in our home (cameras + alarm). There really isn't anything that I dislike at the moment but more so everything! It would be great if there was a way for you to send out alerts when a door or window opens/closes. We are looking into using other apps like Ring to make sure we have redundancy in case one program goes down, however, 360IQ does work just fine right now. For us, the main benefit from using 360 IQ has been being able to remotely monitor several sites simultaneously. This also allows me to check cameras without having to physically go to each location myself (which can sometimes take hours depending upon where I am located) - which is nice because not everyone wants to sit by their computer 24/7 monitoring these locations.