LightEdge offers a full stack of best-in-class IT services to provide flexibility, security, and control for any stage of our customers technology roadmap.
We were looking forward to using this software because we had been trying different softwares that did not allow us access into many folders in one directory with ease or even just create an account so it would automatically upload files without being present at all times. As soon as I got my first use out of this program I realized how simple everything was! It takes only minutes of learning time before you are up and running. There is nothing i dislike about this product other than if there…
Pros
Also allowing users full control over what gets uploaded/downloaded easily accessible via mobile devices such phones making accessibility extremely convenient compared to previous solutions available today
We have been using their helpdesk solution since we started with them over 10 years ago! It is very easy to use from end user perspective as well as admin side (ticketing system).
The support team has always delivered excellent service in resolving issues or helping out when needed by other departments within lightedge solutions such that it feels like they are part of your business rather than just another vendor you deal with during day work hours only. I cannot think anything negative about
Pros
Also great response times too ! Great Support Team also makes things much easier especially while dealing directly face toface
The team at LGE is very good about working with you throughout your project life cycle from requirements gathering through implementation support until after go live or post production maintenance (where applicable).
Their engineers are always willing/able work closely together in an effort not only solve problems but improve upon their own processes as well -- so that's helpful! I can't think too much else besides this because we have had such great success using them over time - they've…
Pros
Very responsiveEngineers knowledgeable enough yet easy going