It's simple for our office staff who are not tech savvy at all! They have been able use it without any problems or glitches in their first week using this program!! The only thing we don't like about iws 6 so far has nothing doen wihtt he software itself but instead some issues wth emailing documents back n forth between offices when one person leaves employment from another location which causes errors sometimes.. We also wish there was an option where you could print off multiple pages within certain time frames rather than having 2 separate options available (print current page OR previous). However since its easy enough now as employees learn how they're learning fast. Great product overall though if someone just wants something very basic then yes go ahead because thats what most people need. This helps us keep track easily while still giving everyone access via computers/phones etc through out different locations around campus &.