I like everything about this backpack so far. It is made of thick durable good quality material, zipper quality is really good; it doesn't stick or snag, every application is easy and smooth. I fully pack this backpack and never felt the zippers stretch or have any tension. Space and organization are extremely important and this backpack gives me all of that. I'm packing a 17" laptop, a 15.6" laptop and an iPad. Each of them is kept in a case with its chargers. I also pack files every day, which when folded are about 3 inches thick, and the front pocket contains pens, a mouse, and a portable charger. etc. and much more. All of this and I can tell you I still have room for more things. Small pocket on top is good for keys, wallet, change, gate opener and works well. With all that weight, the grip holds up well; No jerking lol just pick it up and walk around, normal use, it takes the weight, causes problems. Does not stretch, does not emphasize appearance. The only wish. Would have liked to see more internal zips in all key areas. It has room for it and gives the owner plenty of options to stay organized and he/she can choose how full to pack it. If he had such an opportunity, it wouldn't bother, wouldn't take up much more material, and would give the consumer the feeling that someone really thought everything through. (my only wish) This is not a complaint. I hope that I will have this backpack for a long time. Hope that helps.
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