We used s branch for our entire account life span with them - from onboarding through migration out their team was amazing! They were always available/responded quickly when I needed assistance or questions about my particular set up needs (we had multiple cloud providers) but also gave me time if things got more complex than what i could handle myself at first glance without hesitation!! Support staff is excellent as well.
Not much other then that there are no issues so far using this platform. ! If you don't need everything right away get ready because support will be giving it to ya anyways ;) Highly recommend considering all aspects before finalizing decision making process! You wont regret your choice once implemented into production environment :) My organization has been very happy working together withethem thusfar :). The only thing would have benefited us most being able tto migrate faster.