The Reynold's team is very engaged to its clients. They want to understand our business goals so that they can align their efforts in ways we might not have considered ourselves! It takes time but it seems like this process continues well after I've moved onto another role within my department at work (but still working for them). This makes me feel good about having worked there as an employee when others are leaving because I know how invested these people were into making sure things continued going smoothly even though I was no longer part of those teams.