The thing is not soft or thick - I think it needs a little more filling to make it a real neck pillow. My expectations were a bit higher given the brand this is coming from, but I digress. I also think this thing should be a little longer than it is, I'm by no means a big girl but I feel like it really didn't work out. . The only good thing about it is that the smell is not too strong and soothing and the design on the packaging is nice. If given a choice to get something else I would probably skip this one and go with something better.
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