Review on Samsung Galaxy S6 Edge 64GB Smartphone by Edyta Krlak ᠌

After two weeks, the glass on the back of the phone began to shatter (a little crack emerged in the bottom left corner of the device) (0.5 cm). The phone had not been dropped at that time, and the only sign of damage was a crack on the back panel, which is indicative of the phone's low quality. There were no other signs of damage. used I did not pay attention to the indicated crack because visually, it was not noticeable. Despite this, I was already a little disappointed with the quality of the product because I always treat devices of this kind with care, and such defects have never appeared even after many years of use. On the other hand, after using the phone for a period of four months, I noticed the following issues with the device: 1. You cannot charge the phone with a cable, and it does not connect to a personal computer. 2. There is a persistent problem with the GPS signal. As a result of my appeal to the Samsung service center, I was informed that my request for warranty repair and warranty service would not be honored because the rear panel had a crack in it. The service center acknowledged the presence of the flaws that I stated to be present while at the same time not indicating whether or not there was a connection between the damage that was present and the defects that were declared to be present. As a result, I am currently unable to get my phone repaired because the plastic on the back of the phone is of a low grade. I am really dissatisfied with the level of service and the quality of the materials, particularly when taking into account the cost of the item and the intense level of competition that exists in the market (and therefore the number of alternative purchase options). The rear of the phone is not a consumable part and should be able to survive normal use regardless of the material it is made of. And if it does not withstand this, then it is not the fault of the customer; rather, it is an issue with the quality of the materials that were used. This should not affect the overall performance of the device, and it should not affect the warranty service even more. Because of these facts, one gets the impression that Samsung is specifically hunting for a justification to refuse warranty repairs, which is a clear indication that the corporation does not place a high priority on satisfying its customers. At this time, I am working on compiling court documents.