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1385 Review
85 Karma

Review on Azilon Risk Manager by David Plunkett

Revainrating 5 out of 5

Great solution that integrates flawless into Active Case

It's easy, it works seamlessly with our other applications - no need for additional software or plug-ins required! I wish there was an easier way of viewing all open cases at once rather than having them listed separately in each application window/tab page but overall great product so far!! We've been able use this tool since we implemented Azure RMS 3 years ago; however only recently have realized how much more powerful using their integration capabilities can be as compared to just being limited by what they provide out side box (as opposed to integrating).

Pros
  • Very user friendly
  • Fast response time when calling customer service representatives from within CRM
  • Easy navigation between different tools &/or screens without losing context.
  • Great support services available 24 hours 7 days per week
Cons
  • Secret