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810 Review
42 Karma

Review on AnswerCart - Online customer centric community forum software for your website! by Dwight Tim

Revainrating 5 out of 5

Exceptional Customer Service & Incredible Support

Amazing customer service. I've been using Answer Cart for about two years now, and have never had an issue with it. They are always willing to help out with any problems or questions you might have. Their support is also top notch! The only thing that could be improved is their website layout. It's very simple, but doesn't have much going on. I would highly recommend this product to anyone looking for a great customer service experience without having to pay overpriced monthly fees. We have made so many improvements in our business since we started using Answer Cart. Everything from ticketing to the customer feedback section has been improved.

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Pros
  • Great Customer Service
  • Easy To Use Interface (for both admins & customers)
  • Very User Friendly
  • Support Team Is Always Available For Help With Any Issues Or Questions You Might Have And Are Quick On Replies.
  • Customizable Designs/Layout Options
Cons
  • Good but not great